Home / Shortlists / Best CRM for Salons (2026)
Best CRM for Salons (2026)
We compared the best CRM for salons in 2026 - 4 tools that keep client records, colour notes and rebooking follow-ups in one place. Every price below comes from each vendor's official pricing page, checked in September and October 2026.
Prices last re-checked 2026-09-27. Numbers are read from each vendor's own pricing page; any exception is flagged under "What to watch".
Which one should you pick?
- Pick Zoho CRM if you need the cheapest way to start. Visit Zoho CRM
- Pick HubSpot if you need email follow-ups. Visit HubSpot
- Pick Pipedrive if you need the best pipeline for follow-ups. Visit Pipedrive
- Pick GoHighLevel if you need the best all-in-one for a busy salon. Visit GoHighLevel
Some buttons are affiliate links — how this works.
The short answer
Short answer: Cheapest way to start: Zoho CRM Free is 3 users at $0/mo with 5,000 records - a stylist, a receptionist and an owner can share one client book before anyone pays. Standard at $20/mo per user, or $14/mo billed annually, adds 100,000 records, scoring rules and workflows.
| Tool | Entry price | Best for |
|---|---|---|
| Free | $0/mo (no annual discount published) | Up to 3 users, 5,000 records, basic lead and deal management |
| Standard | $20/mo, or $14/mo billed annually | Per user. 100,000 records, scoring rules, mass email, workflows |
| Professional | $35/mo, or $23/mo billed annually | Per user. SalesSignals, inventory management, 25,000 records per module |
| Enterprise | $50/mo, or $40/mo billed annually | Per user. CommandCenter, multi-user portals, custom modules, 100,000 records |
Prices checked 2026-09-27.
Cheapest way to start: Zoho CRM
Zoho CRM Free is 3 users at $0/mo with 5,000 records - a stylist, a receptionist and an owner can share one client book before anyone pays. Standard at $20/mo per user, or $14/mo billed annually, adds 100,000 records, scoring rules and workflows.
See Zoho CRM pricingBest for email follow-ups: HubSpot
HubSpot Free is $0/mo for up to 2 users and up to 1,000 contacts with deal pipeline and contact management, and Starter at $20/mo per seat adds simple automation and email tracking.
See HubSpot pricingBest pipeline for follow-ups: Pipedrive
Pipedrive Lite is $24/mo per seat, or $14/mo per seat billed annually - a visual pipeline for package and rebooking follow-ups, with 3,000 open deals, 10 pipelines and 100 workflow automations.
See Pipedrive pricingBest all-in-one for a busy salon: GoHighLevel
GoHighLevel Starter is $97/mo flat for 3 sub-accounts and unlimited contacts - it replaces the mailer and the CRM on one bill, with two-way conversations and unlimited users.
See GoHighLevel pricingThe prices, plan by plan
Zoho CRM
Zoho CRM is free for up to 3 users, then $14 per user per month on Standard, $23 on Professional and $40 on Enterprise, billed annually. Ultimate is a custom quote; Zoho no longer prints a price for it.
| Plan | Price | What you get |
|---|---|---|
| Free | $0/mo (no annual discount published) | Up to 3 users, 5,000 records, basic lead and deal management |
| Standard | $20/mo, or $14/mo billed annually | Per user. 100,000 records, scoring rules, mass email, workflows |
| Professional | $35/mo, or $23/mo billed annually | Per user. SalesSignals, inventory management, 25,000 records per module |
| Enterprise | $50/mo, or $40/mo billed annually | Per user. CommandCenter, multi-user portals, custom modules, 100,000 records |
| Ultimate | custom quote | Bespoke deployments with the highest feature limits, consultation-based pricing (contact Zoho) |
Prices checked 2026-09-27.
What to watch: Zoho prints the annual per-user rate by default; the monthly-billing rates come from the page's monthly toggle. Zoho's free tier caps at 3 users, which is the lowest free-user cap in this cluster.
Source: https://www.zoho.com/crm/zohocrm-pricing.html, read 2026-10-05.
See Zoho CRM pricingHubSpot
HubSpot's free tools cover up to two users and up to 1,000 contacts. Sales Hub is then $20 per seat per month on Starter and $100 per seat per month on Professional, billed monthly. Professional requires a one-time onboarding fee of $1,500.
| Plan | Price | What you get |
|---|---|---|
| Free | $0/mo (no annual discount published) | Up to 2 users and up to 1,000 contacts, deal pipeline, contact management. The catalog's 1 million figure is for other standard objects, not contacts. |
| Starter | $20/mo, or $15/mo billed annually | Per seat. Simple automation, 2 paid seats, email tracking, 1,000 marketing contacts |
| Professional | $100/mo, or $90/mo billed annually | Per seat. Sequences, forecasting, custom reporting, 2,000 marketing contacts. Onboarding is required, a one-time fee of $1,500. |
| Enterprise | $150/mo (no annual discount published) | Per seat. Custom objects, predictive scoring, 10,000 marketing contacts |
Prices checked 2026-09-27.
What to watch: HubSpot's free tools are free, and they cap at two users and 1,000 contacts. The paid tiers are per seat. Sales Hub Professional requires a one-time onboarding fee of $1,500. Marketing-contact limits are separate from CRM contacts.
Source: https://www.hubspot.com/pricing/crm, read 2026-09-27.
See HubSpot pricingPipedrive
Pipedrive starts at $14 per seat per month on Lite, $39 on Growth, $59 on Premium and $79 on Ultimate, billed annually (US$168 / $468 / $708 / $948 per seat per year); monthly billing costs more. Each card offers a 14-day trial and says no credit card is required.
| Plan | Price | What you get |
|---|---|---|
| Lite | $24/mo, or $14/mo billed annually | Per seat. Lead, deal and activity management, 3,000 open deals, 10 pipelines. US$168 per seat/year billed annually. |
| Growth | $49/mo, or $39/mo billed annually | Per seat. Email sync, workflow automation, 100,000 open deals, 15 pipelines. US$468 per seat/year billed annually. |
| Premium | $79/mo, or $59/mo billed annually | Per seat. Revenue forecasts, team goals, projects, 30 pipelines. US$708 per seat/year billed annually. |
| Ultimate | $99/mo, or $79/mo billed annually | Per seat. Project templates, 5-minute sync, phone support, 100 pipelines. US$948 per seat/year billed annually. |
What to watch: Pipedrive prints the annual per-seat rate by default. On 2026-10-13 those cards still showed Lite $14, Growth $39, Premium $59 and Ultimate $79. The monthly toggle was not opened, so the monthly column stays the 2026-10-05 reading. Each card says a 14-day trial with no credit card. The Premium card carries Pipedrive's own Most Popular badge. This page does not treat that badge as a count of customers. Add-on starting prices were read on the annual view. Prices are per seat, so a 5-person team pays five times the seat rate.
Source: https://www.pipedrive.com/en/pricing, read 2026-10-05.
See Pipedrive pricingGoHighLevel
GoHighLevel is $97/mo Starter, $297/mo Unlimited and $497/mo Agency Pro, or $970 / $2,970 / $4,970 billed yearly. Every plan includes unlimited contacts and unlimited users. The cards say 14 days free. Billing starts on its own unless you cancel, and phone, text, email, and AI fees can apply during the trial.
| Plan | Price | What you get |
|---|---|---|
| Starter | $97/mo | 3 sub-accounts, unlimited contacts, unlimited users, all core features |
| Unlimited | $297/mo | Unlimited sub-accounts, rebill phone & email at no markup, basic API |
| Agency Pro | $497/mo | SaaS mode, automated sub-account creation, rebill with markup, advanced API |
| Enterprise | custom quote | Custom quote |
What to watch: Every plan price, annual total and add-on price on this page was read from gohighlevel.com/pricing itself. GoHighLevel does not publish a free plan. On 2026-10-11 the plan cards said 14 days free, and the page's own disclaimer said billing starts automatically unless you cancel, and phone, text, email, and AI usage fees can apply during the trial. Add-ons are extra. Some are billed per sub-account, some are a flat monthly fee, and WordPress hosting is per site. The same page also lists the certification program at $97 a month, online listings at $30 a month per sub-account, the premium prospecting tool at $29 a month per sub-account, and WordPress hosting from $10 a month per site. On 2026-10-12 the Unlimited card carried GoHighLevel's own Most Popular badge. This page does not treat that badge as a count of customers.
Source: https://www.gohighlevel.com/pricing, read 2026-10-19.
See GoHighLevel pricingQuestions people ask
What is the best CRM for a salon?
Zoho CRM Standard is $20/mo per user - the best starting point for a salon that wants every client note and follow-up in one book. Zoho CRM Free covers 3 users at $0/mo with 5,000 records for a two-chair shop, and Standard adds 100,000 records, scoring rules and workflows.
What is the cheapest option here?
Zoho CRM Free is $0/mo for up to 3 users with 5,000 records - the cheapest way to keep colour notes and rebooking follow-ups in one client book.
When does HubSpot beat Zoho CRM for a salon?
HubSpot Free is $0/mo for up to 2 users and up to 1,000 contacts with deal pipeline and contact management, and HubSpot Starter at $20/mo per seat adds simple automation and email tracking - a better fit than Zoho CRM when the salon lives in email follow-ups.
When does Pipedrive make sense for a salon?
Pipedrive Lite is $24/mo per seat, or $14/mo per seat billed annually, with 3,000 open deals, 10 pipelines and 100 workflow automations - worth it when the salon sells packages and wants every follow-up in one pipeline.
What if the salon wants email and phone in one tool?
GoHighLevel Starter is $97/mo flat for 3 sub-accounts and unlimited contacts, with two-way conversations and unlimited users - one bill replaces a separate mailer for a multi-chair salon.
Some links on this page are affiliate links. If you buy through one we may earn a commission at no extra cost to you. We do not accept payment for placement, and the price tables are generated from the same dataset we re-check weekly. Full disclosure. How we check prices.