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Best CRM for Law Firms
A small firm buys CRM for intake, pipeline and follow-up - usually 1 to 10 people, and the per-user price is the whole conversation. This shortlist is priced from each vendor's own pricing page: HubSpot and Zoho CRM have real free tiers, while Pipedrive and Freshsales are paid-only. On the paid ladder the entry runs from $9/mo billed annually (Freshsales Growth) to $14/mo billed annually (Pipedrive Lite) per user, and every paid tier costs more month-to-month.
Prices last re-checked 2026-09-27. Numbers are read from each vendor's own pricing page; any exception is flagged under "What to watch".
Which one should you pick?
- Pick HubSpot if you need the best free CRM for a solo attorney. Visit HubSpot
- Pick Zoho CRM if you need the best value for a small firm. Visit Zoho CRM
- Pick Pipedrive if you need pipeline-focused firms. Visit Pipedrive
- Pick Freshsales if you need the best budget paid CRM. Visit Freshsales
Some buttons are affiliate links — how this works.
The short answer
Short answer: Best free CRM for a solo attorney: HubSpot Free is $0/mo for 2 users and 1,000 contacts with a deal pipeline, live chat and a shared inbox - enough to run intake before paying anything. Starter is $15/mo billed annually ($20 month-to-month) when contacts grow.
| Tool | Entry price | Best for |
|---|---|---|
| Starter | $20/mo, or $15/mo billed annually | Per seat. Simple automation, 2 paid seats, email tracking, 1,000 marketing conta |
| Professional | $100/mo, or $90/mo billed annually | Per seat. Sequences, forecasting, custom reporting, 2,000 marketing contacts. On |
| Enterprise | $150/mo (no annual discount published) | Per seat. Custom objects, predictive scoring, 10,000 marketing contacts |
Prices checked 2026-09-27.
Best free CRM for a solo attorney: HubSpot
Free is $0/mo for 2 users and 1,000 contacts with a deal pipeline, live chat and a shared inbox - enough to run intake before paying anything. Starter is $15/mo billed annually ($20 month-to-month) when contacts grow.
See HubSpot pricingBest value for a small firm: Zoho CRM
Zoho CRM Standard is $14/mo billed annually ($20 month-to-month) per user with scoring rules, mass email and 10 workflows - the most CRM per dollar here. Its free tier gives 3 users and 5,000 records first.
See Zoho CRM pricingBest for pipeline-focused firms: Pipedrive
Pipedrive Lite is $14/mo billed annually ($24 month-to-month) with 3,000 open deals and 10 pipelines - the cleanest pipeline-first UI here. Growth is $39/mo billed annually ($49 month-to-month) per user when the firm adds automation.
See Pipedrive pricingBest budget paid CRM: Freshsales
Freshsales Growth is $9/mo billed annually ($11 month-to-month) - the cheapest paid tier on this page - with Kanban views and built-in chat, email and phone.
See Freshsales pricingThe prices, plan by plan
HubSpot
HubSpot's free tools cover up to two users and up to 1,000 contacts. Sales Hub is then $20 per seat per month on Starter and $100 per seat per month on Professional, billed monthly. Professional requires a one-time onboarding fee of $1,500.
| Plan | Price | What you get |
|---|---|---|
| Free | Free | Up to 2 users and up to 1,000 contacts, deal pipeline, contact management. The catalog's 1 million figure is for other standard objects, not contacts. |
| Starter | $20/mo, or $15/mo billed annually | Per seat. Simple automation, 2 paid seats, email tracking, 1,000 marketing contacts |
| Professional | $100/mo, or $90/mo billed annually | Per seat. Sequences, forecasting, custom reporting, 2,000 marketing contacts. Onboarding is required, a one-time fee of $1,500. |
| Enterprise | $150/mo (no annual discount published) | Per seat. Custom objects, predictive scoring, 10,000 marketing contacts |
Prices checked 2026-09-27.
What to watch: HubSpot's free tools are free, and they cap at two users and 1,000 contacts. The paid tiers are per seat. Sales Hub Professional requires a one-time onboarding fee of $1,500. Marketing-contact limits are separate from CRM contacts.
Source: https://www.hubspot.com/pricing/crm, read 2026-09-27.
See HubSpot pricingZoho CRM
Zoho CRM is free for up to 3 users, then $14 per user per month on Standard, $23 on Professional and $40 on Enterprise, billed annually. Ultimate is a custom quote; Zoho no longer prints a price for it.
| Plan | Price | What you get |
|---|---|---|
| Free | Free | Up to 3 users, 5,000 records, basic lead and deal management |
| Standard | $20/mo, or $14/mo billed annually | Per user. 100,000 records, scoring rules, mass email, workflows |
| Professional | $35/mo, or $23/mo billed annually | Per user. SalesSignals, inventory management, 25,000 records per module |
| Enterprise | $50/mo, or $40/mo billed annually | Per user. CommandCenter, multi-user portals, custom modules, 100,000 records |
| Ultimate | Custom | Bespoke deployments with the highest feature limits, consultation-based pricing (contact Zoho) |
Prices checked 2026-09-27.
What to watch: Zoho prints the annual per-user rate by default; the monthly-billing rates come from the page's monthly toggle. Zoho's free tier caps at 3 users, which is the lowest free-user cap in this cluster.
Source: https://www.zoho.com/crm/zohocrm-pricing.html, read 2026-10-05.
See Zoho CRM pricingPipedrive
Pipedrive starts at $14 per seat per month on Lite, $39 on Growth, $59 on Premium and $79 on Ultimate, billed annually (US$168 / $468 / $708 / $948 per seat per year); monthly billing costs more. Each card offers a 14-day trial and says no credit card is required.
| Plan | Price | What you get |
|---|---|---|
| Lite | $24/mo, or $14/mo billed annually | Per seat. Lead, deal and activity management, 3,000 open deals, 10 pipelines. US$168 per seat/year billed annually. |
| Growth | $49/mo, or $39/mo billed annually | Per seat. Email sync, workflow automation, 100,000 open deals, 15 pipelines. US$468 per seat/year billed annually. |
| Premium | $79/mo, or $59/mo billed annually | Per seat. Revenue forecasts, team goals, projects, 30 pipelines. US$708 per seat/year billed annually. |
| Ultimate | $99/mo, or $79/mo billed annually | Per seat. Project templates, 5-minute sync, phone support, 100 pipelines. US$948 per seat/year billed annually. |
What to watch: Pipedrive prints the annual per-seat rate by default. On 2026-10-13 those cards still showed Lite $14, Growth $39, Premium $59 and Ultimate $79. The monthly toggle was not opened, so the monthly column stays the 2026-10-05 reading. Each card says a 14-day trial with no credit card. The Premium card carries Pipedrive's own Most Popular badge. This page does not treat that badge as a count of customers. Add-on starting prices were read on the annual view. Prices are per seat, so a 5-person team pays five times the seat rate.
Source: https://www.pipedrive.com/en/pricing, read 2026-10-05.
See Pipedrive pricingFreshsales
Freshsales is $9 per user per month on Growth, $39 on Pro and $59 on Enterprise when billed annually, or $11, $47 and $71 billed month-to-month, with a 21-day free trial and no free tier on the pricing page. Freddy AI Agent is an add-on at $49 per 100 sessions a month and branded documents are $19 per user a month.
| Plan | Price | What you get |
|---|---|---|
| Growth | $11/mo, or $9/mo billed annually | $11/user/month billed month-to-month, or $9 billed annually. 21-day free trial. Kanban view for contacts, accounts and deals, built-in chat, email and phone, email templates, custom fields, basic workflows, product catalog. |
| Pro | $47/mo, or $39/mo billed annually | $47/user/month billed month-to-month, or $39 billed annually. Everything in Growth plus contact scoring by Freddy AI, sales sequences, multiple pipelines, auto-assignment and territory management. |
| Enterprise | $71/mo, or $59/mo billed annually | $71/user/month billed month-to-month, or $59 billed annually. Everything in Pro plus custom modules, sandbox and audit logs. |
Prices checked 2026-09-27.
What to watch: The page's marketing meta text mentions a free plan but the pricing table lists only the paid tiers plus a 21-day trial, so this entry treats Freshsales as trial-only. Add-ons are extra: branded documents $19 per user a month, Freddy AI Agent $49 per 100 sessions a month.
Source: https://www.freshworks.com/crm/pricing/, read 2026-10-21.
See Freshsales pricingQuestions people ask
What is the cheapest option here?
HubSpot. Its free CRM is $0/mo for 2 users, 1,000 contacts and a deal pipeline - nothing on this page costs less than free.
What is the best CRM for a law firm?
HubSpot. A solo attorney or small firm starts at $0/mo with 2 users and a deal pipeline. Starter is $15/mo billed annually when the contact list grows.
Which paid CRM is the cheapest?
Freshsales. Growth is $9/mo billed annually - the lowest paid entry on this page - with Kanban views and built-in chat, email and phone.
Is Zoho CRM worth it for a small firm?
Yes - Zoho CRM Standard is $14/mo billed annually per user with scoring rules, mass email and workflows, and its free tier covers 3 users and 5,000 records first.
Does Pipedrive have a free plan?
No - Pipedrive is paid-only; Lite is $14/mo billed annually. The free picks on this page are HubSpot and Zoho CRM.
What should a law firm watch on the free plans?
HubSpot's free plan caps 2 users and 1,000 contacts, and Zoho CRM's free tier caps 3 users and 5,000 records - once a firm passes those, Zoho CRM Standard is $14/mo billed annually per user.
Some links on this page are affiliate links. If you buy through one we may earn a commission at no extra cost to you. We do not accept payment for placement, and the price tables are generated from the same dataset we re-check weekly. Full disclosure. How we check prices.