Pipedrive vs Freshsales
Prices read from both vendors on 2026-10-19. No invented scores.
Short answer: Pipedrive starts at $24 per month; Freshsales starts at $11 per month. Pipedrive is the better fit for sales teams that want a pipeline-first crm and will pay annually for the lower seat price. Freshsales is the better fit for sales teams that want built-in phone, email and chat in the crm, with ai-assisted contact scoring on the mid tier.
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Price comparison
| Pipedrive | Freshsales | |
|---|---|---|
| Cheapest paid plan | $24/mo | $11/mo |
| Free plan | No | No |
| Plans listed | 4 | 3 |
Pipedrive plans
| Plan | Monthly | Billed annually | What you get |
|---|---|---|---|
| Lite | $24 | $14/mo | Per seat. Lead, deal and activity management, 3,000 open deals, 10 pipelines. US$168 per seat/year billed annually. |
| Growth | $49 | $39/mo | Per seat. Email sync, workflow automation, 100,000 open deals, 15 pipelines. US$468 per seat/year billed annually. |
| Premium | $79 | $59/mo | Per seat. Revenue forecasts, team goals, projects, 30 pipelines. US$708 per seat/year billed annually. |
| Ultimate | $99 | $79/mo | Per seat. Project templates, 5-minute sync, phone support, 100 pipelines. US$948 per seat/year billed annually. |
Best for: Sales teams that want a pipeline-first CRM and will pay annually for the lower seat price.
Not for: Anyone who needs marketing automation or a helpdesk in the same bill - Pipedrive is sales-only.
Freshsales plans
| Plan | Monthly | Billed annually | What you get |
|---|---|---|---|
| Growth | $11 | $9/mo | $11/user/month billed month-to-month, or $9 billed annually. 21-day free trial. Kanban view for contacts, accounts and deals, built-in chat, email and phone, email templates, custom fields, basic workflows, product catalog. |
| Pro | $47 | $39/mo | $47/user/month billed month-to-month, or $39 billed annually. Everything in Growth plus contact scoring by Freddy AI, sales sequences, multiple pipelines, auto-assignment and territory management. |
| Enterprise | $71 | $59/mo | $71/user/month billed month-to-month, or $59 billed annually. Everything in Pro plus custom modules, sandbox and audit logs. |
Best for: Sales teams that want built-in phone, email and chat in the CRM, with AI-assisted contact scoring on the mid tier.
Not for: Anyone who wants a free plan after the 21-day trial - the pricing table lists only paid tiers.
How to choose
Pipedrive starts at $24 per month; Freshsales starts at $11 per month. Pipedrive is the better fit for sales teams that want a pipeline-first crm and will pay annually for the lower seat price. Freshsales is the better fit for sales teams that want built-in phone, email and chat in the crm, with ai-assisted contact scoring on the mid tier.
Run the 12-month cost calculator →
Sources: https://www.pipedrive.com/en/pricing, https://www.freshworks.com/crm/pricing/. Checked 2026-10-19.